Maintenance Plans

Monthly Maintenance Options

Website Development is a very¬† unique industry, in that there is really never a “finished” point in the process. Websites require a significant amount of attention & upkeep, even if the content of the site never changes (which is almost always not the case – your business grows with time, services are expanded or halted altogether, team members come & go, prices change, etc.), it would still be absolutely necessary to maintain the website regularly, just to keep it safe & functioning properly. For this reason, a large majority of our clients request a service package from us once the website is live. We have therefore put together a few Monthly Maintenance Plans, which not only fulfill a vital need for your business, but also provide several levels of discounts on Technical Support & Maintenance.

We offer several different types of regular maintenance packages, all of which include important features such as (the frequency of such features & allowable number of websites, depend on the plan purchased):

  • Adding/Deleting/Updating site products
  • Adding regular specials, coupons, etc. to attract new customers
  • Removing and replacing old news items and press releases
  • Removing and replacing date sensitive information (eg dates of exhibitions or events your company is attending or arranging through the year)
  • Removing and correcting broken links to internal and external sites
  • WordPress core, Themes & Plugin updates as needed (we perform manual updates ensuring there are no compatibility issues or bugs in the updated software; **the automated WordPress built-in update functions of the core and several themes & plugins, are infamously known for causing conflicts & security issues, a lot of them severe enough to take an entire website completely down)
  • Replacing and updating images
  • Updating staff profiles or recruitment information
  • Full back-ups of all website files & Database export
  • Back-Up Storage (all plans allow for at least 1 storage space for your back-ups, the two higher tier plans add off-site & cloud storage as well for added protection)
  • Back-Up Restore, should anything happen or go wrong during our maintenance of your network, we will restore your website to the most recent back-up free of charge
  • Security Monitoring (our monitoring features¬† can range any where from in-depth daily manual analysis, to automated quick scans/checks; we also guarantee, depending on the plan, our monitoring; meaning that while we are in charge of the security monitoring for your website, should any type of virus, mal-ware or malicious code corrupt your website, we will clean & restore the website immediately, no matter the extent of the damage)

We have several different payment choices, with the option to pay monthly, annually, or every 6 months, with discounted prices for longer payment periods. To inquire about customized plans, please email us at plans@rockwareit.com or contact us here on our website.

Whether you have 50 websites or just the 1, it is absolutely essential to have proper backup procedures, strong & up to date security tools in place and a steady webmaster to maintain these things along with software updates and everyday monitoring. If you have a small network, or even just the 1 website, our prices are quite affordable and all come with a good amount of enterprise level features, as well as an absolute guarantee in stable back-ups and secure websites..

Custom Maintenance Plans

* Rockware’s monthly maintenance plans do not include website redesign, website design/creation, graphic design, database development, or other development of site back-end products (such as content management systems). Unused hours do not roll over to the next month. All plans include 24/7 access to support.

Basic Plan

Includes two (2) hours of website maintenance per month

Back-ups & Security Monitoring Daily, Local Storage

Includes (1) Website

Recommended for one single website of 3-20 pages

Total Cost: $100 (paying monthly); $480 (20% off – paying bi-annually); $900 (25% off – paying annually);

Business Plan

Includes five (5) hours of website maintenance per month

Back-ups & Security Monitoring Daily, Off-Site & Local Storage

Includes (1-3) Website(s)

Recommended for medium websites of 20-75 pages

Total Cost: $200 (paying monthly); $960 (20% off – paying bi-annually); $1800 (25% off – paying annually);

Enterprise Plan

Includes ten (10) hours of website maintenance per month

Back-ups & Security Monitoring Daily, Off-Site, Cloud & Local Storage

Includes (4-6) Website(s)

Recommended for large websites of 75 pages and more

Total Cost: $350 (paying monthly); $1680 (20% off – paying bi-annually); $3150 (25% off – paying annually);

Looking for a custom built plan for your business?

Whatever your specific needs may be, we’re here to make it happen. We’ll put together a custom-built plan to cater to your industry’s specific needs & clients, while maintaining the low-cost and convenience of a pre-built plan.

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